Shipping Policy
SHIPPING POLICY
DELIVERY
Not That Boring has a fixed shipping/delivery fee of 120 USD to most countries and 50 USD to Malaysia on our items, except for custom-made items which will be subject to quote via couriers in order to provide suitable pricing.
It will take up to 2-3 business days of processing upon placement of the order and an estimated 3-4 weeks of shipping/delivery. We dispatch your orders directly from our warehouses across the globe - Malaysia, Philippines, Australia, New Zealand, Germany, USA, and the UK. Carefully covered with in-transit insurance.
LET’S STAY IN TOUCH
We understand that the wait can be long and that unforeseen incidents can prolong the process. We will do our best to keep you updated on the status of your design and will get in touch with you once we are ready to finalize details about delivery. If you have any questions about your order, please reach out to the store via email: wearenotthatboring@gmail.com
ASSEMBLY INSTRUCTIONS
You can request the assembly instruction for the product/s you purchased by sending an email to wearenotthatboring@gmail.com with the subject: Product Name This will allow you to still be able to assemble your furniture - even after you have moved to a new home.
The files are PDF and you will need Acrobat Reader to view them.
Please note that all drilling templates must be printed 100%, otherwise they will be out of scale.
HANDLING AND PACKAGING
All our furniture is packaged safely according to our transportation requirements. All items are protected on surfaces and edges with foam and expanded polystyrene (EPS) and have been drop tested to help protect items from being damaged if dropped while in their original packaging. Both ends of the cartons include extra packaging so the cartons can stand upright. On particularly vulnerable items, a symbol indicates how the carton must be handled. All our packaging can withstand a little rain although it is not waterproof.
DELIVERY
Not That Boring has a fixed shipping/delivery fee of 120 USD to most countries and 50 USD to Malaysia on our items, except for custom-made items which will be subject to quote via couriers in order to provide suitable pricing.
It will take up to 2-3 business days of processing upon placement of the order and an estimated 3-4 weeks of shipping/delivery. We dispatch your orders directly from our warehouses across the globe - Malaysia, Philippines, Australia, New Zealand, Germany, USA, and the UK. Carefully covered with in-transit insurance.
LET’S STAY IN TOUCH
We understand that the wait can be long and that unforeseen incidents can prolong the process. We will do our best to keep you updated on the status of your design and will get in touch with you once we are ready to finalize details about delivery. If you have any questions about your order, please reach out to the store via email: wearenotthatboring@gmail.com
ASSEMBLY INSTRUCTIONS
You can request the assembly instruction for the product/s you purchased by sending an email to wearenotthatboring@gmail.com with the subject: Product Name This will allow you to still be able to assemble your furniture - even after you have moved to a new home.
The files are PDF and you will need Acrobat Reader to view them.
Please note that all drilling templates must be printed 100%, otherwise they will be out of scale.
HANDLING AND PACKAGING
All our furniture is packaged safely according to our transportation requirements. All items are protected on surfaces and edges with foam and expanded polystyrene (EPS) and have been drop tested to help protect items from being damaged if dropped while in their original packaging. Both ends of the cartons include extra packaging so the cartons can stand upright. On particularly vulnerable items, a symbol indicates how the carton must be handled. All our packaging can withstand a little rain although it is not waterproof.
